Credit Hire Claim: A Step-by-Step Guide


Vintage Claims Management Group Provides Expert Accident Management Services

Vintage Claims Management Group is a trusted and experienced company specializing in accident management services. With a focus on credit hire claims, we are dedicated to helping individuals navigate the complex process and receive the compensation they rightfully deserve. In this step-by-step guide, we will walk you through the credit hire claim process, ensuring you understand each stage and empowering you to make informed decisions regarding your claim.

What is a Credit Hire Claim?

In a credit hire claim, an individual who has been involved in a non-fault accident is entitled to a temporary replacement vehicle. This is provided by a credit hire company, like Vintage Claims Management Group, during the period their own vehicle is being repaired or replaced. The at-fault party is responsible for covering the costs of the temporary vehicle hire.

How to Initiate a Credit Hire Claim

To initiate a credit hire claim, the first step is to contact our experienced team at Vintage Claims Management Group. You can reach us via email at or by phone at (029) 2128 1515. One of our friendly advisors will guide you through the process, collecting the necessary information to begin your claim.

Assessing Eligibility for a Credit Hire Claim

After contacting Vintage Claims Management Group, our team will assess the details of your accident to determine your eligibility for a credit hire claim. We consider factors such as liability and mobility requirements to ensure that you meet the necessary criteria.

Liability Assessment: Determining Fault

The liability assessment involves establishing who was at fault in the accident. This is crucial in determining whether you are entitled to a credit hire claim. Our team will review the evidence, including police reports, witness statements, and any available CCTV footage, to establish liability.

Mobility Assessment: Vehicle Replacement

To qualify for a credit hire claim, it is essential to demonstrate the need for a temporary replacement vehicle. If your own vehicle is off the road due to damage, our team will evaluate your mobility requirements and arrange for a suitable replacement vehicle to be provided.

Vehicle Provision and Repairs

Once your eligibility for a credit hire claim has been established, Vintage Claims Management Group will arrange for a replacement vehicle to be delivered to you promptly. We understand the importance of minimizing disruption to your daily life, and our dedicated team will ensure that the temporary vehicle meets your transportation needs.
Simultaneously, we will coordinate the repairs of your own vehicle. Vintage Claims Management Group works with a network of trusted repair centers to ensure that your vehicle is restored to its pre-accident condition efficiently and effectively.

Management of Claim Documentation

Navigating the legal and administrative aspects of a credit hire claim can be overwhelming. At Vintage Claims Management Group, we take care of all the necessary paperwork and documentation on your behalf, ensuring that you are not burdened with these complexities. Our experienced team will handle communication with insurance companies, solicitors, and any other third parties involved in the claims process.

Arrange Vehicle Repairs and Replacement

Once Vintage Claims Management Group has assessed your claim and established liability, they will arrange for your vehicle to be repaired. In the meantime, Vintage Claims Management Group will provide you with a suitable replacement vehicle, ensuring you are not left without transportation.

Settle the Claim

Vintage Claims Management Group will negotiate with the at-fault party’s insurance company to secure a fair settlement for your credit hire claim. Once an agreement has been reached, Vintage Claims Management Group will handle the settlement process, ensuring you receive the compensation you deserve.

Close the Claim

After receiving your settlement, Vintage Claims Management Group will close your credit hire claim. They will provide you with all the necessary documentation and advice regarding any further actions you may need to take.

Maximizing Your Compensation

Vintage Claims Management Group is committed to securing the maximum compensation possible for our clients. We meticulously gather evidence, including medical reports, witness statements, and expert opinions, to build a strong case in your favor. Our expert negotiation skills are leveraged to ensure that you receive a fair settlement that takes into account all aspects of your physical, emotional, and financial losses.


Dealing with an accident and the subsequent credit hire claim process can be overwhelming. At Vintage Claims Management Group, we strive to alleviate the stress and ensure a smooth experience for our clients. With our expertise and experience in accident management, you can trust us to handle your credit hire claim efficiently and with the utmost professionalism. Contact us today at or (029) 2128 1515 to learn more about how we can assist you with your credit hire claim. Let us take care of the details, so you can focus on moving forward. Remember, when it comes to credit hire claims, Vintage Claims has got you covered!

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